I currently have a spreadsheet with various locations in Excel, tied to a map in the spreadsheet using Maps for Office. I have the locations symbolized by color based on a field called "Status" in the spreadsheet, with "Status" restricted to a list of options that I've defined.
My problem is that, when I change the value of "Status" for an entry in my spreadsheet, my symbology and color scheme in the map reverts to the default. I lose all of my symbols and color codes I've made to represent the different possible values for "Status." Is there a way to prevent that from happening?
Good Afternoon Konrad,
Thank you for your question. I am hoping to help offer further assistance. In the meantime, can you confirm the version of Maps for Office you are currently using?
Best,
Shannon | Product Engineer
Hi Shannon,
Thanks for assistance. It is version 5.0.0.805.
Has there been any progress? I have reinstalled the most recent Maps for Office plugin and still experience the problem.
Hi Konrad, I do not have an update yet but have this on my radar for this week. I will be posting an update here. Thank you for your patience!
Hi Konrad,
I was hoping you could confirm if these are similar steps in your workflow:
There may be a few steps missing here but I was hoping you could fill those in for me. This will help paint a clearer picture of the behavior so we can try to reproduce this?
Thank you,
SC
Step 5 would be to make the map theme Types (unique symbols)
Step 8 would be to change the color scheme and symbols using the Basic menu
Then right after Step 8, change the data in the map’s source spreadsheet and observe the bug.
Good Morning Konrad,
We will be addressing this issue. Thank you for logging this issue with our Technical Support team and for bringing this to our attention!
Best,
SC
Hi again, now that I think about it, can you call Technical Support to get a case started? This will be beneficial for tracking and testing purposes.
Support Services can be reached by calling 1-888-377-4575. Please let me know if this is not an option.
Best,
SC