Sync Failed, or Did It?

[JoshuaFlickinger]

I have a Field Map that is showing some unusual behavior regarding syncing.  We'll get a 'Sync Failed' message.  However, when looking a little closer, the data has actually been synced.  Does anyone have any documentation or insight into why this would happen?  Or is it just a glitch.  We'd like to prevent the issue in the future, if we can.

[JeremyHolcombe]

I had the same thing happen this week. Interested to see how this plays out.

[PeterMilenkovic]

Yep, got the same thing happening with updating/adding features . Have a project starting with 30 field users, going to be interesting if i have to tell users to ignore sync errors! 

[PeterMilenkovic]

Found this thread from last month

https://community.esri.com/t5/arcgis-field-maps-questions/error-in-syncing-field-maps/m-p/1181615#M3...

[JeremyHolcombe]

With the help of Customer Care, here is what I did to eliminate this problem: remove the areas in the maps that have this problem on the device(s) that have this issue. Then in AGOL, recreate the offline areas and download them on the device(s). At this point there should be errorless syncing.