Hoping this is an easy win for someone. Possibly I'm getting tunnel vision trying to troubleshoot this myself?
Issue: Can’t add offline basemap.
- Currently works on tablet while connected to wifi (w/ no offline area)
- Field Maps web version shows green tick marks everywhere. Content good to go offline.
- Doesn’t work adding an offline area via tablet
- No, there aren’t any current offline areas that I need to delete
- Also tried on different device, an Android mobile. Still doesn't work.
- Also tried creating the offline map area on Field Maps web version. Doesn’t work.
- Followed this article- https://community.esri.com/t5/arcgis-field-maps-blog/offline-packaging-quot-failed-quot-how-to-attai...
- Deduced the problem is Layer 7 (Parcels)
- Exported this layer from the feature hosted layer group and added into a map by itself. Reran the steps in the above article. Same warning message as below. Know it is Layer 7, but don’t know what about Layer 7 is wrong.
- What have I done to make the offline areas not work anymore? It used to be able to download them.
Any recommendations/suggestions for how to deduce what’s wrong with the specific layer/ keeping the offline area from being created?