HELP! Field Maps Crashes when trying to open map

[AnneDunckel]

Hi,

I need some mega help. I am using a Samsung Galaxy Tab Active 2 Android v9. Freshly installed Field Maps and I am trying to open any map to run some tests ahead of our field season and whenever I try to open ANY MAP the app crashes. Complicated map or simple map, crash crash crash. I tried on a different tablet of the same model and same results. I rebooted and tried again. Crash. 

Works fine in Collector ¯\_(ツ)_/¯, so guess we'll stick with that for another season?

[KaraUtter]

I agree Anne. And it's not just Field Maps. I have an ESRI community post about 300 photo attachments not being synced with the photo points from QuickCapture. All the points came through, but 300 of 500 photos were actually missing! And the app said sync was successful, so the images are now lost. I feel like ESRI is moving so fast they are faltering in quality control.

[Anonymous User]

This should be addressed in the next update (22.2) which is planned to be available in the next two weeks or so.

[KBKnight]

Two weeks? Wow! We have crews out there now. The app worked last week for them and stopped this week. Can you back out to the last rev in the non-beta or something?

[Anonymous User]

We just pushed out a new version to the Beta Listing which contains all features available in 22.1.1 and additional bug fixes including this bug.

[AnneDunckel]

Good to know, thank you!

[KaraUtter]

So, even though ESRI's rule of thumb is to not actively use Beta software for current field work, that is our only option here? I'm concerned about having our field crews collect important data in a beta version because of all the warnings about this received form ESRI over the years.

[KaraUtter]

Just updated Field Maps and now crashing and won't open at all. Same tablet, Samsung Galaxy Tab A, Android version 8.1.0 and Samsung Experience version 9.5. Field maps worked perfectly on this tablet up until I updated Field Maps on Friday the 22nd of April 2022.

[Anonymous User]

Field Maps version 22.1.2 was just released on the Play Store, it should be available for download within the next hour or so. This update should address the crashes. We apologize for this regression and are continuing to look into how this issue made it to production.

[KaraUtter]

Thank you! This worked perfectly.

[MichaelaAntenucci]

I just download the version 22.1.2 but the problem doesn't seems to be resolved.