Field Maps Offline Areas Cannot Edit

[savanananah]

I was wondering if anyone could help me with a question related to ArcGIS Online/ArcGIS Field Maps.

I work at a Nature Reserve. Specifically I am having issues with the ability to collect data in the field using ArcGIS Field Maps. We are located in an area without a reliable network, so I designed an offline map area in ArcGIS Field Maps Designer. The issue is that when in the field, using the offline map, we cannot edit the form/collect data at our points.

As you can see in the attached images, in the online version, we can click Edit and collect data. In the offline version, the edit button is not there in the bottom bar.

Any help or insight is appreciated.

I will add that when I create the offline area through the app, I am able to edit. But I'd rather create it in Field Maps Designer for simplicity.

[JamesThompson_PEC]

Hi Julia, 

I found this thread and your recommendation to generate/download the offline area directly on the device app and not from Field Maps Designer worked for me! I too agree that this is extremely inconvenient as my team has had to work around not having offline map areas available for over a year (did not realize this was a solution and I have researched workarounds/issues for quite some time). 

I hope this is on the developer's radar, as this is a huge inconvenience. Hopefully others can find this helpful!

[MarysolMendoza]

Hello everyone, I still have the same error as described by JuliaLawson, I wanted to know if anyone reported the error to ESRI?

[RobinLatour]

Yes, i have this issue now (July 2024). I made a bunch of Offline areas and no one can use them to collect data, the option to choose a layer is just gone. The online map allows data collection. When I made the offline area on my device directly - which is clunky, and thus much bigger than what I need - it does work. This is very annoying. 

[SaraWoods]

I setup my map with Field Map Designer. Created 5 offline areas for users to download. It seemed like every day for a week or so, I'd have to make a minor tweak in the FMD form. When I did that users could no longer edit on their devices. I found that if I removed the 5 offline areas, had all my users remove their offline maps on their device, then I recreated the 5 offline areas, then users re-downloaded maps in the Field Maps App, everything worked. But a pain in the butt!!

[NomadMapping]

Following- I did the same thing.

[KerriRasmussen]

@SaraWoods 

When you are making a change to the schema/changing the form you will need to recreate your offline areas. Are you using the recreate tool or are you deleting them and starting again? Here are the recommended steps for updating offline maps:

1. Have users sync all changes from their devices
2. Delete the offline areas from devices (this step is optional, they can just update/reload the maps, but by removing it you know that when they go to use the map next, you know they are on the right version)
3. Make your changes to the form/save
4. Use the Recreate offline area tool in Field Maps designer. Click on the offline area on the Manage offline areas page > Click on the … next to the map name on the top left > Click Recreate Offline Area > Click Recreate.
5. Once the areas have been recreated, have users refresh their browse view (the list of maps) and download the new offline area.

[KerriRasmussen]

@savanananah you may want to check the permissions on your layers. Are all users able to edit all features or only the features they create? Have you tried this again recently? We have added some additional tools to Field Maps Designer to check for potential issues when creating offline areas.