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Error loading basemap in Field Maps after upgrading to ArcGIS Portal v10.9.1

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04-07-2022 09:07 PM
ADC
by
Emerging Contributor
‎04-07-2022 09:07 PM

Problem: Error encountered when WMTS layer is added to Webmap and accessed in Field Map in ArcGIS Enterprise v10.9.1

ADC_0-1649390660071.png

 

 

Steps to reproduce in ArcGIS Portal v10.9.1

  1. Open a new webmap and add WMTS layer
  2. Save the Webmap
  3. Open ArcGIS FieldMap from apps tray

ADC_1-1649390660088.png

 

 

  1. Select the webmap created in step#2 to configure
  2. Select ‘Content’

ADC_2-1649390660098.png

 

 

  1. Below error appears:

ADC_3-1649390660121.png

 

 

Additional note:

  1. The WMTS layer appears fine in Webmap without any error. I am the admin so access is not an issue
  2. This error did not appear in v10.9 and appeared only after upgrading portal to v10.9.1
  3. WMTS URL to reproduce(pls note this one I found on internet. cannot share the one we used). This seems to be irrespective of which WMTS sample service we use

https://wmts.geo.admin.ch/EPSG/2056/1.0.0/WMTSCapabilities.xml

 

 

10 Replies
LancasterGIS
by
Regular Contributor
Friday

In AGO there is now a setting to make the map available in field maps, I haven't seen this issue lately on my end.

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