Why does Explorer for Windows keep signing me out when I'm in the field?

[SeanPatrick]

I was in the field today with an mmpk loaded on to 3 Windows tablets. The map loaded fine on all three at first. Then after closing the app, putting the tablet to sleep, and restarting the app (a process I need to go through because of another glitch where the app loses it's connection to the internal GNSS receiver and won't reconnect if I put the tablet to sleep while the app is running) it was suddenly signed out. This happened to all 3 tablets within about an hour, making them all useless. There is no way to sign back in while not connected to my organization's network.

[Anonymous User]

Hey Sean Patrick‌,

We think we have an idea why this is happening. Can you send us the log text files for the devices? Feel free to reply to jwhitney@esri.com and we can try to get this sorted out. The log file should be located here (the app directory might be slightly different). 

C:\Users\<user>\AppData\Local\Packages\Esri.4378442FBC3A7_eytg3kh68c6a8\LocalState\Logs

Note, the log files only keep around a relatively short history so if there's a device that hasn't been used much after getting signed out that will be our best bet for seeing the exception.

Best,

Joel

[GeorgeLopez]

I just ran into the same issue while setting up a surface. I even tried side loading the mmpk and it still requested a log in to view it. The only way I see to be able to do it is to enable anonymous viewing which would require a publisher extension which we do not have in out ULA.