Invalid Response Error on Layer

[AustinTracy1]

Issue with one layer giving "invalid response" in the map layers, causing it not to draw in explorer on both iOS and Android devices. The layer shows up on the web map and app through a workstation, but not mobile. Have signed out, force stop the app, and reset devices. Published the layer again and issue is still there.  

[Anonymous User]

Hey Austin Tracy‌,

Can you confirm what type of layer this is? Is it a "Utility Network Layer"?

Joel

[AustinTracy1]

Hello Joel, 

The storm overview is part of the of our storm utility network layer. The overview shares three features that are also part of storm detail layer. The detail layer has no issues with showing the same data once scaled to it. 

[Anonymous User]

Austin Tracy‌ is the problem layer something you could temporarily share with me so I can debug on my end (or even a clipped snapshot of it)? Feel free to email me at jwhitney@esri.com and we can discuss further.