Explorer crashes unexpectedly when a globe service is added

[SobodhDangwal]

Hi There

I am having a big trouble with the ArcGIS explorer, Its crashing unexpectedly when I add the globe service from a gis server. However the map service is working fine. This is only happening with only one GIS server. The globe services from another GIS service is working fine.

Let me know if anyone has any idea behind this issue.

[AndreiIvanov]

Is it is a public service, if so can you provide a link to it?

Cheers,
Andriy Ivanov
ESRI

[SobodhDangwal]

Here is the public link  http://apps.wcc.govt.nz/arcgis/services  .This is the virtual link to the ArcGIS server (public link).  I am not sure wheather globe services are visible to public.

Now this is interesting, if I add globe service using this virtual path (public link), ArcExplorer doesn't crash and both map and globe services work.

However if I try adding globe services from the same server using the usual path the explorer crashes (MAp services can be added using both the paths).

[AndreiIvanov]

yeah, weird. I added them successfully. no crash here.