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Multiple Log In Prompt Windows on ExB

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10-18-2022 02:05 PM
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LisaJackson331
by
New Contributor
‎10-18-2022 02:05 PM

So, my organization is rebuilding a WAB into an Experience Builder.  The experience for logging in to the WAB includes a "Sign in to ArcGIS Online." box.  Once the user clicks "OK," the box below disappears brings up the sign in box.

LisaJackson331_0-1666126782941.png

Our Experience Builder is doing something different and VERY confusing for an end user.  It is bringing up these TWO boxes simultaneously.  

LisaJackson331_2-1666126992754.png

Has anyone else encountered this?  Is there a fix?  I'd appreciate any insight.  The organization does not allow the user to change much of the configurations in the browsers (including clearing browsing history).  There is also no pop-up blocker enabled.

 

 

 

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WeiYing1
by Esri Regular Contributor
Esri Regular Contributor
‎12-21-2022 02:47 PM

Hi @LisaJackson331, 

Thanks for sharing your problem. Is it happening in the app launched or inside builder environment. 
We have not yet seen 2 boxes show-up simultaneously. Would you be able to share a test app? 

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