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Measurement widget issues for experience builder

67
2
yesterday
BKommeth
Emerging Contributor

We seem to be having intermittent issues with our measurement widget on an experience builder project. The widget seemed to be working just fine up until today and now it seems to only work on some devices and computers while not working on others. It appears that for those users that are having issues, that the new measurement option is not available to be selected (see below); however, it does work seamlessly for others. This issue seems to occur on both desktop and mobile devices.

BKommeth_0-1783019190312.png

 

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2 Replies
StephanieW
Esri Contributor

Hi @BKommeth I have not seen any other reports of this. It would be helpful to work though a support case so we can look at patterns of when this is reproduced like browser type and profile settings.

Wei_Ying
Esri Regular Contributor

 Thank you for your feedback. Unfortunately I cannot reproduce from my device. 
Could you share you app or  work though a support case as StephanieW suggested. 

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