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EXB application not loading for users in Germany when the same application in WAB works for them

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06-09-2025 02:20 AM
LakshmiRajeevKumar
Emerging Contributor

Hi, can someone help us?

We had migrated one of our applications from WAB to Experience Builder, and now that app doesn't work for our users in Germany. They complained that the app took too much time to loa,d and therefore they couldn't use it. They waited for more than 5 minutes and quit using it. 

So what could be the problem, because for us in India it is working ok. 

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2 Replies
TonghuiMing
Esri Regular Contributor

@LakshmiRajeevKumar Do you have any samples to share? Also, what is the main difference of the language setting - is it the browser, user profile language/locale setting?

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LakshmiRajeevKumar
Emerging Contributor

We are waiting for further information from the clients, thank you for you reply.

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