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Disable pop-up on basemap added by URL in Basemap Gallery widget

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a week ago
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BlakeTerhune
by MVP Regular Contributor
MVP Regular Contributor
a week ago

I'm building an ExB app in ArcGIS Online with a Basemap Gallery widget. I have added basemaps to the widget by URL. The basemaps are image services (not cached) from a standalone ArcGIS Server. When clicking on the map, the imagery is highlighted in the selection color and a pop-up is automatically generated for the image tile. Is there a way to disable pop-ups on these basemaps?

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Ke_Xu
by Esri Regular Contributor
Esri Regular Contributor
a week ago

Hi @BlakeTerhune,

Please track this bug.

BUG-000171703 The imagery layer used as a basemap in ArcGIS Experience Builder shows pop-ups even though pop-ups are disabled in ArcGIS Online Map Viewer

 

Thanks,

Ke

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BlakeTerhune
by MVP Regular Contributor
MVP Regular Contributor
a week ago

Thank you, @Ke_Xu. However, I think my issue falls just outside the scope of BUG-000171703. I never have the opportunity to disable pop-ups because the basemap is from URL in the basemap gallery widget (not a web map). Should I open a support case for this?

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Ke_Xu
by Esri Regular Contributor
Esri Regular Contributor
Wednesday

OK, please create a support ticket for this. Thanks.

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