Cannot read properties of null (reading 'name') error keep coming in list. ArcGIS Enterprise 10.9. Please help

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10-04-2021 01:38 AM
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AhmedAlNuaimi
New Contributor

We are running ArcGIS Enterprise 10.9 in our organization and we have developed on GIS application using experience builder. Most of the time it runs fine and suddenly sometimes it will display. Cannot read properties of null (reading 'name') error. It is creating a lot of problems as management is viewing this application. Could you help me why this error keep coming. How can I fix it.

One fix which i tried is restarting portal and arcgis windows services and this errors goes away. But we cannot keep doing this.

I have tested on Chrome and Edge. Same error.

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DanJiang
Esri Contributor

Hi @AhmedAlNuaimi , 

Could you please provide some details on this issue so we can target the cause? Sample app / data that can reproduce the error would be great. If you could not provide a reproducible sample, the screenshots of console error could help as well. 

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