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Button Link To - How to control whether a PDF downloads or opens?

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03-06-2024 08:22 AM
JamesBurton1
Occasional Contributor

I've got a bunch of PDFs on AGOL that I'm linking to in Experience Builder. Initially, the links were all opening the PDFs in a new tab, these were in a bookmark element. Now I'm trying to add more buttons, but they always cause the PDF to download instead of open. These aren't in a Bookmark element, but I'm having trouble controlling this functionality. Some of my buttons open the PDF and others download it. Any suggestions? 

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ChrisUnderwood
Esri Contributor

Hello @JamesBurton1 , could what you are seeing be due to the change made in the recent update to ArcGIS Online ?

https://community.esri.com/t5/arcgis-online-questions/unable-to-open-pdf-in-agol-only-download-new-a...

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2 Replies
ChrisUnderwood
Esri Contributor

Hello @JamesBurton1 , could what you are seeing be due to the change made in the recent update to ArcGIS Online ?

https://community.esri.com/t5/arcgis-online-questions/unable-to-open-pdf-in-agol-only-download-new-a...

JamesBurton1
Occasional Contributor

Thanks @ChrisUnderwood. That's exactly the issue, and explains why my PDFs I published on 2/20 work as expected but everything published after March 1st will only download. Kind of a bummer, honestly. 

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