Synopsis
Provide an option to always display scrollbars in Map widget pop-ups and other Experience Builder elements.
Technical Description of the Enhancement
In Experience Builder, scrollbars in Map widget pop-ups (and similar widgets such as splash windows) are not visible until the user begins scrolling. This behaviour varies across devices and screen sizes, which can make it unclear that additional content exists. The enhancement requested is a configuration option—such as “Always show scrollbar”—that forces scrollbars to remain visible at all times across all devices.
Ideal Workflow
Builders should be able to enable a setting that ensures scrollbars are permanently visible in pop-ups and other widgets, making it immediately clear to users that the content extends beyond the visible area.
Use Case and Business Impact
When scrollbars are hidden until scrolling occurs, users may overlook important information, particularly on smaller screens or mobile devices. This can negatively impact accessibility and user experience. An always-visible scrollbar improves clarity, supports accessibility best practices, and ensures that critical information in pop-ups and other interface elements is consistently discoverable.
