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WebGL warnings Web map crashing when using Clustering labels

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12-16-2024 07:46 AM
ChristopherTurney
New Contributor

Hello, 

Been scouring trying to find similar issues but couldn't really find a definitive answer.

Forward note - probably not helpful in the slightest - I cant provide system specs as i dont have access.

I've encountered problems when creating web maps on the company system, when logged in through a VM, where my web maps are not displaying when I have clustering with labels enabled on a feature layer. If I turn the labels off in the clustering setting and save the web map, the map will load fine. There isn't anything custom about these labels, completely standard.

Warnings in the console are:

GPU stall due to ReadPixels

CONTEXT_LOST_WEBGL

Uncaught (in promise) 'AbortError'

 

I've been working with IT trying to resolve the issue but its been difficult. It used to work prior to a system outage and then stopped working once the systems were back up an running. 

Hardwar acceleration is not enabled and cant be enabled, I initially thought this might solve the issue but was turned down in that respect.

Open to listen to others stories if having similar issues. 

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