WEBGISDR - error - can't access shared location

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01-09-2019 11:54 PM
User35488
New Contributor II

Hello There,

While trying to execute webgisdr utility, we are facing below error. Kindly suggest.

I am running this utility on portal deployed server

C:\Program Files\ArcGIS\Portal\tools\webgisdr>webgisdr.bat -e -f arcgisEnterpriseBkp.properties
==================================================

Starting the WebGIS DR utility.
==================================================

Cannot access the location \\Network_Storage_Location.

Exiting the WebGIS DR utility.
C:\Program Files\ArcGIS\Portal\tools\webgisdr>


Environment: Federated

SERVER 1:
Portal 10.6 Server
USER1 running this service

SERVER 2:
ArcGIS Server 10.6
Data Store

USER1 running these services

Network_Storage_Location : Access and Write permission to USER1 on this location

SHARED_LOCATION = \\1.2.3.4\GISStore\EnterpriseBackup\SHARED_LOCATION

BACKUP_LOCATION = \\1.2.3.4\GISStore\EnterpriseBackup\BACKUP_LOCATION

Thanking you all for kind support
-AS

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1 Solution

Accepted Solutions
User35488
New Contributor II

Resolved issue with quite simple fix.

Network Locations need to be with some extra SLASH's in properties file

SHARED_LOCATION = \\\\1.2.3.4\\GISStore\\EnterpriseBackup\\SHARED_LOCATION

BACKUP_LOCATION = \\\\1.2.3.4\\GISStore\\EnterpriseBackup\\BACKUP_LOCATION

With Regards

-AS

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3 Replies
JonathanQuinn
Esri Frequent Contributor

Does the user running the DR tool have access to the directories as well?

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User35488
New Contributor II

Yes, Infact i ran the DR tool by USER1(mentioned above)

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User35488
New Contributor II

Resolved issue with quite simple fix.

Network Locations need to be with some extra SLASH's in properties file

SHARED_LOCATION = \\\\1.2.3.4\\GISStore\\EnterpriseBackup\\SHARED_LOCATION

BACKUP_LOCATION = \\\\1.2.3.4\\GISStore\\EnterpriseBackup\\BACKUP_LOCATION

With Regards

-AS