While trying to execute webgisdr utility, we are facing below error. Kindly suggest.
I am running this utility on portal deployed server
C:\Program Files\ArcGIS\Portal\tools\webgisdr>webgisdr.bat -e -f arcgisEnterpriseBkp.properties
Starting the WebGIS DR utility.
Cannot access the location \\Network_Storage_Location.
Exiting the WebGIS DR utility.
Portal 10.6 Server
USER1 running this service
ArcGIS Server 10.6
USER1 running these services
Network_Storage_Location : Access and Write permission to USER1 on this location
SHARED_LOCATION = \\18.104.22.168\GISStore\EnterpriseBackup\SHARED_LOCATION
BACKUP_LOCATION = \\22.214.171.124\GISStore\EnterpriseBackup\BACKUP_LOCATION
Thanking you all for kind support
Solved! Go to Solution.
UPDATE: Error was due to newly created Files not being shared to ArcGIS Server Account.
@JonathanQuinn I am running into a similar issue. Can you review?
I am attempting to back up my MAP01 portal configuration located on Drive E: (Data) to a different Drive F: (Backup)
| MAP01 = Server | Backup = Mapped Drive | tempbackups = folder | backups = folder |
BACKUP_LOCATION = \\\\MAP01\\Backup\\backups
The error I am getting is the same. 'Cannot access the location \\MAP01\Backup\backups'
I am logged into my ArcGIS Server Account which has Full Access to both my E: & F:
Thank you for your assistance.
The DR needs to read from the SHARED_LOCATION path, while each component needs write access to the SHARED_LOCATION path. The DR tool needs to write to the BACKUP_LOCATION path. Have you verified that the account running the DR tool can read/write to \\MAP01\Backup\backups?