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Web Tool data query not pulling all records

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02-01-2024 01:42 PM
EMiller_2
Occasional Contributor

I have published a model from ArcPro to ArcGIS Portal as a web tool. I am accessing the web tool from a simple Web AppBuilder map using the out of the box geoprocessing widget. The inputs to the tool are two arcgis rest services, a feature class of unique points and a related table with multiple records per point. They are related by a global id. The user chooses an input point and the tool pulls the related records and creates a table view as a result, which the user can then download as a csv file if they wish.

The tool/model performs fine in ArcPro but when used as a web tool it only returns some of the related records, though everything seems to be functioning successfully otherwise. For example, if there are 4 records, it returns only 2 but no other errors that I can see. The dataset is not large (3000 records or so). I have bumped up the wait time on the service and I have increased the number of records returned in Server Manager but neither of those things helped. 

Any ideas why this is happening and what changes could be implemented to return all data records?

Thanks for any help.

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