Web Adaptor - unable to access REST service

[PaulHedlund]

I get this error when using the new REST service link after installing the ArcGIS Web Adaptor (See attached).

[JanieGoddard]

Hi Tom,
   Our Web Adaptor is on our Enterprise Server. The ArcGIS Server is of course on another internal server. About once a month, our network folks reset the network. That used to cause all the services to go to unstarted status on ArcGIS Server 10.0. Do you think this would cause the problem?
Thanks,
Janie

[JanieGoddard]

Hi Tom,
   Do you think the network guys reseting the network would be NIM090245?
04/12/13 �?? An issue exists in ArcGIS for Server where a network analysis service does not reconnect to the ArcSDE database containing the network dataset after unexpected loss of connection. (Patch Available)
Product(s) Affected:  ArcGIS for Server, ArcSDE
Version:  10.1 SP1
Bug ID's:  NIM090245 - Network service does not automatically reconnect to stale ArcSDE servers.
Knowledge Base Article:  N/A
Patch:  Released 04/12/13 http://support.esri.com/en/downloads/patches-servicepacks/view/productid/66/metaid/1973
Thanks,
Janie

[JanieGoddard]

Bubba,
  You can answer also. I'm not excluding you from the discussion.
I was just answering Tom.
Thanks,
Janie

[BubbaHey]

I think so. and I believe NIM090245  is fixed in 10.2