Web Adaptor Application Error

[CameronMcCormick]

I have installed the web adaptor on a server in the DMZ so that we can allow our services to be seen to the "outside" world.
The installation does not give any errors.  I've followed up the installation with the web adaptor configuration and there does not seem to be an issue.
When I attempt to go to the URL for accessing the services directory, I get the following error:
[ATTACH=CONFIG]18523[/ATTACH]
If I manually type the URL of <arcgisserver>:6080/arcgis/rest/services, it shows the REST services directory with no problems.

The machine is Windows Server 2008 R2 and was set up for reverse proxy access to our [now] old 9.3.1 ArcGIS Server services.

Any help would be greatly appreciated!

[ZacharyHart]

Are there any errors in your Server Logs?

Oh, and what web server are you hosting the web adaptor on?

[CameronMcCormick]

We are using IIS 7.

Checked the logs using "DEBUG" and it doesn't give me anything besides:

DEBUG

Oct 18, 2012 8:57:04 AM

updating logConfig on this machine.

Admin



DEBUG

Oct 18, 2012 8:57:03 AM

Executor is idle and waiting for a job from the scanner.

Server



DEBUG

Oct 18, 2012 8:57:03 AM

Executor is idle and waiting for a job from the scanner.

Server



DEBUG

Oct 18, 2012 8:57:03 AM

Executor is idle and waiting for a job from the scanner.

Server



DEBUG

Oct 18, 2012 8:57:03 AM

Scanner is sorting the jobs in the submitted folder.

Server



DEBUG

Oct 18, 2012 8:57:03 AM

Scanner found that executors have '2' capacity to execute jobs. Scanning for jobs.

Server



DEBUG

Oct 18, 2012 8:57:03 AM

Scanner found that executors have '3' capacity to execute jobs. Scanning for jobs.

Server



DEBUG

Oct 18, 2012 8:57:02 AM

Scanner is sorting the jobs in the submitted folder.

Server

[ZacharyHart]

Can you change your Log filter to VERBOSE and try to hit the REST endpoint again, and then check the log?

[CameronMcCormick]

Verbose is not logging anything from my web adaptor error.  I hit the REST services page on another machine and it updated the log though.

[ZacharyHart]

could you show a screen shot from your web adaptor configuration page? you are providing the adaptor with the appropriate domain name, correct?

Is SSL enabled on your GIS server and/or your web site? (i see you can access it from port 80, but i'm still curious to see what you provided for your GIS Server URL)

[CameronMcCormick]

Here is the webadaptor.config file screenshot[ATTACH=CONFIG]18524[/ATTACH]
GISAPPDEV is the DNS which is currently GISAPP4
We are not using SSL on this site.

I'm beginning to wonder if the reverse proxy setup is making this happen since there is a url rewrite on arcgis/rest* for inbound requests.  Could this be the problem?

[ZacharyHart]

Hmm...you configured this via the webadaptor config site, correct?

The reason I ask is that your config file looks different than mine. The node is my machine name and the site URL includes my fully qualified domain name:

<GISServers>
    <Node>ARCGISWORKGROUP</Node>
  </GISServers>
  <SiteUrl>https://FQDN:6443</SiteUrl>

I'm not gonna be any help on the reverse proxy; our hardware firewall apparently obviates the need for one.

[CameronMcCormick]

I used the web adaptor config site and it's strange that yours is different.
I'm in the process of unregistering and uninstalling the web adaptor followed by a new install.  Maybe that will make a difference.

[ZacharyHart]

I used the web adaptor config site and it's strange that yours is different.
I'm in the process of unregistering and uninstalling the web adaptor followed by a new install.  Maybe that will make a difference.

Are you currently hosting any other web applications on IIS7?? (and successfully accessing them that is).