Start and Stop options greyed out

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11-19-2019 11:33 AM
SarojThapa1
Occasional Contributor III

I have a feature layer hosted in Portal for ArcGIS. I was trying to "Stop" the service in ArcGIS Server to enable Enable Ownership Based Access Control ,but both "Start" and "Stop" options are greyed out as shown on the image below. I have admin rights to both Portal and ArcGIS Server. Could anyone please help me solve this issue?   

Thank You!

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jill_e_s
Esri Contributor

Hi Saroj - you cannot stop/start hosted services through ArcGIS Server Manager.  This functionality is only available for non-hosted services.  You can stop/start hosted services through an ArcGIS Server connection in ArcMap or ArcCatalog though.

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jill_e_s
Esri Contributor

Hi Saroj - you cannot stop/start hosted services through ArcGIS Server Manager.  This functionality is only available for non-hosted services.  You can stop/start hosted services through an ArcGIS Server connection in ArcMap or ArcCatalog though.

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SarojThapa1
Occasional Contributor III

Thank you, Jill. I learned new thing from you. 

WarrenMedernach
Occasional Contributor II

Hi @jill_e_s,

I'm trying to update cache locations of some hosted services and just came across this post, and I have a couple questions:

  1. I've been able to stop the hosted service from ArcCatalog, but is there no way to do this from Pro?
  2. Once I've stopped the hosted service, I can go into the service from Server Manager and make the change to the directory I want, but the Save button is greyed out so I cannot save this change?

Thanks for any info you can provide.

Warren

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jill_e_s
Esri Contributor

Hi @WarrenMedernach - the behavior you're describing is all expected.  Hosted feature services are inherently different than referenced feature services, they shouldn't need to be started or stopped like referenced services might.  

If you could elaborate on your workflow, we'd love to hear more about it on the ArcGIS Enterprise Ideas board!

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