I am getting following error when starting ArcMap (10.7.1)
When I click View Certificate I can see that it relates to an old enterprise installation with an expired ssl certificate. Buuut, I have this enterprise nowhere linked in my ArcGIS applications. I think I tried to connect to it some weeks ago using ArcPro... But no issues in ArcPro so far...
If I click Yes, I can work with ArcMap but I cannot connect to ArcGIS Online, also in ArcCatalog the same. I also checked in the connections in the Administrator tool but the site is also not connected there.
Any idea how I can get rid of this?
Perhaps you could check the following directory for an old connection file:
Or, check the Windows Credential Manager to see if an old login was saved.
Thanks Rachel, I removed all connection files that I could find and also checked the Credential Manager (no entries for servers found) but it still tries to connect to this portal 😞
Any other idea?
Does the issue persist after installing the certificate as a trusted root authority on the machine?
Also, are any crash dump files (.dmp) being generated? The default directory is %LOCALAPPDATA%\ESRI\ERRORREPORTS
Feel free to attach any dump files or email them to me and I can take a look at it.
The dump files I found are only for ArcPro 2.4.1, the most recent one from 29th Nov. 2019.
I am sending you the link to the dump files in a private message.
Yes, I also tried to install the certificate but it doesn't make a difference.
Sorry for the late reply.
If I remember correctly the invalid host was nowhere to be found but suddenly the error didn't appear any longer, no idea why. I'm mainly using ArcGIS Pro now but when I wanted to test something in ArcMap after some time it suddenly worked without problem.