Hi everyone,
I am facing an issue while publishing a Web Map Image Layer to ArcGIS Enterprise.
I had an existing map service that was working correctly. Later, I modified the map by updating layers and configurations and then attempted to republish/overwrite the existing service.
The publishing process completed the staging, SD creation, upload, and validation steps successfully. However, during the final server-side step ("Creating the service"), the process failed with:
ERROR 001369: Failed to create the service
The log shows:
Staging successful
Uploading service definition successful
Validating service definition successful
Creating the service...
ERROR 001369: Failed to create the service
Failed to execute (Publish Service Definition)
Server-side publishing failed
Interestingly, I was able to publish the same map successfully by creating a brand-new map service with a new name instead of overwriting the existing service.
Has anyone encountered a similar situation where overwriting an existing map service fails with ERROR 001369, but publishing as a new service works? What could cause the existing service configuration to become invalid or corrupted, and which ArcGIS Server logs should I check to identify the root cause?
Any suggestions would be appreciated.
No idea what your setup is but I remember this post from a couple months ago that may have some similarities to your issues? It's an idea anyways - ArcGIS Pro 3.6.2: Overwrite Web Layer Crash - Esri Community