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Oracle DB compatibility with ArcGIS Enterprise

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03-30-2023 12:49 AM
RedaAli
New Contributor III

Hi,

  • We need to check the compatibility of ArcGIS Enterprise 10.9.1 with oracle Database (19.18.0.0.0)
  • on ESRI documentation
    https://enterprise.arcgis.com/en/system-requirements/10.9.1/windows/database-requirements-oracle.htm...
    The minimum version certified is 19.3.0.0

    but for patches of Oracle this what i found on documentation:

     "Esri recommends making a full backup of your Oracle database prior to applying any Oracle patch sets or interim patches. If functionality that was working prior to applying the Oracle patch set or interim patch stops working, return to the previous version of Oracle. Contact Oracle support as needed"
  • what documentation mean by functionality, shall we test all functionality Matrix of ArcGIS Enterprise / ArcGIS Desktop?
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George_Thompson
Esri Notable Contributor

What the documentation is conveying: We have certified that version of Oracle (19.3.0.0) in our testing. Then when new patch sets are released (like 19.4, .5, .6, etc.) it would fall under https://support.esri.com/en-us/technical-paper/supported-environment-policy-3521

 

Non-certification of an environment does not necessarily mean it is not supported. That environment is supported if it meets or exceeds the base build environment and that environment is known to not fail. Environments that are known to not work are usually documented on the product support page as soon as that information is available.

An environment may be supported even if there are some known issues with the software on that particular environment. Any known issues will be documented in the "limitations" section of the System Requirements for that environment.

Support of an environment means Esri will do everything reasonably possible to support and correct problems. Some problems are not solvable by Esri (for example, RDBMS bugs, operating system bugs, Web server bugs, or compiler incompatibilities). Sometimes Esri's support of a site will require the site to upgrade the environment. If no other reasonable alternative is available, and Esri cannot fix the problem, we may provide a patch. Patches will be provided using our existing methods for building and releasing patched software.

Esri cannot support any environment not supported by the vendors of the operating systems, RDBMSs, or Web servers.

--- George T.

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George_Thompson
Esri Notable Contributor

What the documentation is conveying: We have certified that version of Oracle (19.3.0.0) in our testing. Then when new patch sets are released (like 19.4, .5, .6, etc.) it would fall under https://support.esri.com/en-us/technical-paper/supported-environment-policy-3521

 

Non-certification of an environment does not necessarily mean it is not supported. That environment is supported if it meets or exceeds the base build environment and that environment is known to not fail. Environments that are known to not work are usually documented on the product support page as soon as that information is available.

An environment may be supported even if there are some known issues with the software on that particular environment. Any known issues will be documented in the "limitations" section of the System Requirements for that environment.

Support of an environment means Esri will do everything reasonably possible to support and correct problems. Some problems are not solvable by Esri (for example, RDBMS bugs, operating system bugs, Web server bugs, or compiler incompatibilities). Sometimes Esri's support of a site will require the site to upgrade the environment. If no other reasonable alternative is available, and Esri cannot fix the problem, we may provide a patch. Patches will be provided using our existing methods for building and releasing patched software.

Esri cannot support any environment not supported by the vendors of the operating systems, RDBMSs, or Web servers.

--- George T.