My team is authoring a Pro script tool using 'arcgis' and 'reportlab' modules. I want to publish this as a web tool (geoprocessing service) to ArcGIS Enterprise 10.6.1 for testing, then finally to client's ArcGIS Enterprise 10.5. I have cloned the env, activated the new env, and finally installed the reportlab package following the documentation here: https://enterprise.arcgis.com/en/server/latest/publish-services/windows/deploying-custom-python-pack... But alas, I later realized it was an instruction for 10.7. Would it still work for my 10.6?
Did you ever get this working? I have a similar issue - trying to deploy a Reportlab script as a Web Tool. It runs in ArcPro in our cloned environment just fine (both locally and directly on server) and packages as a web tool for Portal ok. But when I try to run the web tool from Portal, it isn't recognizing the reportlab.pdfgen library. I did use Conda to make a clone and installed reportlab into that environment (and activated it) but still no luck. We are running ArcGIS Server 10.6.1 and ArcPro 2.6. Any help is appreciated! Thank you!