Has anyone used the Configure ArcGIS Server Account utility where an AWS DynamoDB has been used for the config store?

Question

We have an Image Server instance that has all services configured to start in a stopping state after a Windows service restart. All KB articles that we have read point to running the Configure ArcGIS Server Account utility but this doesn't allow us to point to a DynamoDB for the config store. Any ideas on how this might be achieved?

ChristopherPawlyszyn · Answer

You should be able to run the utility and point the config-store field to a different directory. Since DyanamoDB/S3 are going to use either the access key or IAM role, it won't have the analogous filesystem permissions to reset. I used 'C:\arcgisserver\local' in my test, which proceeded without issue; I would also recommend checking the permissions on the 64-bit Python 2.7 installation (if present, was optional in 10.9.1).