Feature Service with large attachments won't load fully in AGOL

[MaryGraceMcClellan]

I have a service with 302 records that I migrated from a file gdb to SDE and published to our server. The records have PDF attachments that are up to 300 pages in some cases. The display in the pop-ups and I'm able to edit records from Map Viewer, but the table doesn't load any records and the edits don't show up through the Editor widget in Experience Builder. I've increased the javaHeapSize to 128 and increased wait time to 120 seconds, is there anything else I can try? 

[AmandaDeMedeiros]

Hello @MaryGraceMcClellan,

I'm not aware of any size limitations for Experience Builder. This could be very different per Enterprise deployment.

Depending on your Enterprise architecture, version, RAM, Cores, Space, etc.

Here are some troubleshooting things you can try:

• Does the issue appear in ArcGIS Online?
  • Add the service to AGOL and use the Experience Builder (if you're able to)
• Does this problem occur on a smaller dataset?
  • If it does not occur, try adding datasets in increments
  • To find out what the limit is

After performing these troubleshooting steps, I would suggest reaching out to your local Esri Support distributor. Our analysts can help determine if it is your architecture or if there is an issue with Experience Builder.