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Failed to validate server managed database

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10-27-2023 04:36 AM
wizgis
by
Frequent Contributor
‎10-27-2023 04:36 AM

Hi Community, 

We are on ArcGIS Enterprise 10.9.1 and have a multi-machine deployment with Server, Portal & Datastore on machine A and WebAdaptor installed and configured on machine B.

We are facing an intermittent issue all of a sudden where ArcGIS Data Store is sometimes validating with Portal & Server and sometimes not. I am not really sure what exactly is causing this behavior. Am attaching screenshots for reference purpose. Although tile cache data store does get validated. 

 

InkedValidateMultiple.jpgInkedValidatePortal.jpgInkedValidateSingle.jpgValidatePortal_Failed.png

 

Observations: 

  • New hosted services are not getting published though, existing hosted services are loading in map viewer with attributes as well as geometry (not sure if its an expected behavior given data store is not getting validated). 
  • Not sure if it's related to this however, have noticed that it is taking time for server manager, portal home to load. 

Troubleshooting done so far: 

  • Have restarted the machine that has Portal, Server and DataStore installed. 
  • Have restarted windows services of Portal, Server and DataStore 3-4 times. 

Any suggestions or further troubleshooting steps would be highly appreciated. 

10 Replies
adolch_mecknc
by
New Contributor
‎03-30-2026 06:32 AM

It is a very simple fix,  you have to remove the datastore in ArcGIS  Server and then run ArcGIS DataStore Configuration Wizard again,  that will fix the problem.  If it is from a hosted feature or an enterprise geodatabase, you select and delete the registered dataset and then go back into ArcGIS Pro or Map and re-register the dataset.   That usually fixes it.   I hope this helps.

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