Fail to publish webtool print function to Enterprise with ArcGIS Pro

[QiranLiang]

I was trying to publish a Services for printing with ArcGIS pro follow by this article:Tutorial: Publishing additional services for printing. Although the webtool was successfully published and appears in the Server Manager and the portal. Every time I try to run it it all return a error. I try to click on the error, but nothing shows up. I already have Arcgis data store up and running, and was able to publish and run other geoprocessing tool such as buffer. 

[TanuHoque]

Sorry I couldn't help you much.

[DerekLaw]

Hi Qiran,

Are you using ArcGIS Enterprise 10.6? If so, please try installing this patch,

ArcGIS Server 10.6 Printing and Script Tool Patch 

Hope this helps,

[QiranLiang]

I try tried that, now it gives me another error message :{"error":{"code":500,"message":"Error performing execute operation","details":[]}} here is the server log for the error.

But after I install the patch, Arcgis pro starts to consolidating data before uploading the webtool. Before the patch it just jumps to uploading services definition without consolidating the data.

[DerekLaw]

Hi Qiran,

Sorry, I am unsure what to try next. Please contact Esri Tech Support and they can help investigate your ArcGIS Enterprise deployment, verify installation settings, security configurations, etc.