Error opening notebook

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04-26-2019 01:37 AM
AbhijitSarkar2
Esri Contributor

After configuring the notebook server, encountering the below error while opening Notebook from Portal:

Error opening notebook. Server machine 'https://hostname:7443/arcgis/sharing/rest/content/users/portaladmin/addItem' returned an error. 'Error: The index service seems to be unavaliable. Please check the index service.'

 

- re-indexing portal didn't work. 

- any lead would be appreciated. Thanks.

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RaviNarayanan
Occasional Contributor II

Hi Abhijit, Does publishing a service work on this portal?  Notebook server creates a notebook item upon opening a notebook and this appears to be failing due to Index service not being available.

If you are unable to add an item or publish to Portal, then something is wrong with the configuration (out of disk space?) that needs to addressed before you can use notebooks.

Thanks

Ravi

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2 Replies
RaviNarayanan
Occasional Contributor II

Hi Abhijit, Does publishing a service work on this portal?  Notebook server creates a notebook item upon opening a notebook and this appears to be failing due to Index service not being available.

If you are unable to add an item or publish to Portal, then something is wrong with the configuration (out of disk space?) that needs to addressed before you can use notebooks.

Thanks

Ravi

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AbhijitSarkar2
Esri Contributor

Thanks Ravi. 

You are right, reconfigured Enterprise and all is good now. Thank you for your help. 

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