Error: Failed to create the site. Failed to create the service 'System/CachingTools.

[HassaneBOUKHATEM]

Hi
I'v installed ArcGIS 10.1 on Linux Redhat 6.4 without any problem.
When I try to create a site, I got this error "Error:  Failed to create the site. Failed to create the service 'System/CachingTools.GPServer'".
I read the Technical Articles on the link "http://support.esri.com/en/knowledgebase/techarticles/detail/40398" but it does not resolve my problem since I have no multi-byte characters in the path containing ArcGIS for Server installation location.
I uninstalled arcGIS and installed it again but impossible to create the site.
Any idea to resolve the problem plz (all firewall are disabled)
Thanks

[BubbaHey]

I had this problem on Linux install also.  If using a firewall, such as iptables, turn off or make sure you open the necessary ports, especially port 6080.

[BenRay]

I have the same error on my Ubuntu 12.04 machine. Any fix for this yet?

[BubbaHey]

Really when I've seen the error is was due to a port not being open. See: http://resources.arcgis.com/en/help/main/10.1/index.html#//015400000537000000

Hasn't changed for 10.2

[BenRay]

On my Ubuntu machine, all ports are open. And i've explicitly set 6080 to open as well. It should have no problem with communication any port. Any other advice?

[BubbaHey]

I've also seen this error (on Linux) with multiple network cards. If this applies, disable additional NICs.

[BenRay]

Tried that..and left the loopback and public interfaces open and still got the same error.

[BubbaHey]

Good.  Other areas to check:


-rename the keycodes file and authorize again.  For Linux, keycodes is at /home/<server_user>/arcgis/server/framework/runtime/.wine/drive_c/Program Files (x86)/ESRI/License10.2/sysgen

-there is a bug for 10.1 that may apply:

ArcGIS for Server 10.1 site creation fails on Linux if an HTTP proxy server environment variable is present in one of the profile files (.bash_profile or .bashrc) for the install user, or in global profile.