Error HRESULT: 0x80040501 when adding excel files

[IreneFernández_López]

When I try to agregate an Excel File to ArcGIS Pro it comes out an error with the message: Exception of HRESULT 0x80040501.

It doesn't show any details on the error. I have already installed the Access Database Engine Controller, but I can't find where this error comes from.

Can anyone help me with this?

Thank you.

[VictoriaAnderson · Accepted solution]

Do you have 2 versions (64 and 32 bit) of Microsoft Access Database installed? If so, can you uninstall both versions and reinstall just the 32 bit? 

[IreneFernández_López]

That was the problem! Thank you so much!!!

[AlexRudowski]

I get this same error sometimes when I'm trying to save a new ArcPro project. I'm not sure what the Access driver has to do with my situation, but I checked and I only have the 32-bit version on my machine. The error message appears, but sometimes if it sits for about five minutes with the error message up the project will finally save. I'm working in 2.7.3 but will soon update to the newest version.

Thanks

[ZacharyHart]

having the exact same issue still. @AlexRudowski  did you ever find a solution?

[AlexRudowski]

I'm not getting the error anymore, but I'm still having the issue where it takes forever to save. Sometimes it just spins and never saves at all 🤔

[AlexRudowski]

@ZacharyHart I'm getting the same error again this morning. I'm still on 2.7.3, so I think I'm going to move to the newest version. What version are you running?

[ZacharyHart]

same version still 2.7.3. If the upgrade process didn't break my dev environment every single time you upgrade, I'd make the jump much more often.

[RafałRokicki]

Hello,

i have same problem and same error, but after reinstall whole Office and install Standard x64 (without Access) instead of Profesional x32 (with Access) i still have this error

[VictoriaAnderson]

Could you try uninstalling the 64 and install the 32 instead?