Does ArcGIS Enterprise 11.x support changing Portal's URL?

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02-22-2024 02:20 PM
JonSwoveland
Occasional Contributor

So, a couple of years ago I submitted a post asking if there was a way to change the public url of Portal.  I work with many companies using ArcGIS Enterprise, and this not an uncommon need.

Of course I was informed this was not supported because Portal stores its full url deep in the bowels of its configuration. The recommendation was to "simply" rebuild the Portal from scratch.  

I'm hoping Esri has finally realized that this is completely unacceptable for "Enterprise" level software.  The amount of effort required to rebuild all the web maps and apps is mind-boggling. 

Please, someone tell me this has been addressed in 11.x

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MarceloMarques
Esri Regular Contributor

@JonSwoveland 

You can change the Portal Service URL if you follow the article below.

How To: Update the Service URLs of Portal Items in a Federated ArcGIS Enterprise Deploymen (esri.com...

NOTES:

Question: Is it possible to change the name of the Portal & Server Webadaptors ???

Answer: From the technical support this is unsupported, here's the doc that refer to:

https://enterprise.arcgis.com/en/portal/latest/administer/windows/using-a-reverse-proxy-server-with-...

MarceloMarques_0-1708641074157.jpeg

Question: Does Esri supports to rename the webapators ???

Answer: No, it is not a supported workflow.

Question: Can Esri Technical Support assist to rename the webadaptors???

Answer: No, it cannot, it is not a supported workflow.

Question: Can Esri Professional Services assist to rename the webadaptors ???

Answer: Yes, Esri Professional Services has tools and methods that can be used to rename the webadaptors, the customer can reach out to Esri Professional Services for assistance.

| Marcelo Marques | Principal Product Engineer | Esri |
| Cloud & Database Administrator | OCP - Oracle Certified Professional |
I work with Enterprise Geodatabases since 1997.
“ I do not fear computers. I fear the lack of them." Isaac Isimov

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7 Replies
MarceloMarques
Esri Regular Contributor

@JonSwoveland 

You can change the Portal Service URL if you follow the article below.

How To: Update the Service URLs of Portal Items in a Federated ArcGIS Enterprise Deploymen (esri.com...

NOTES:

Question: Is it possible to change the name of the Portal & Server Webadaptors ???

Answer: From the technical support this is unsupported, here's the doc that refer to:

https://enterprise.arcgis.com/en/portal/latest/administer/windows/using-a-reverse-proxy-server-with-...

MarceloMarques_0-1708641074157.jpeg

Question: Does Esri supports to rename the webapators ???

Answer: No, it is not a supported workflow.

Question: Can Esri Technical Support assist to rename the webadaptors???

Answer: No, it cannot, it is not a supported workflow.

Question: Can Esri Professional Services assist to rename the webadaptors ???

Answer: Yes, Esri Professional Services has tools and methods that can be used to rename the webadaptors, the customer can reach out to Esri Professional Services for assistance.

| Marcelo Marques | Principal Product Engineer | Esri |
| Cloud & Database Administrator | OCP - Oracle Certified Professional |
I work with Enterprise Geodatabases since 1997.
“ I do not fear computers. I fear the lack of them." Isaac Isimov
cepsgis
New Contributor II

Will datastore automatically detect a change if I update the url of my hosting server? The documentation doesn't seem to mention it. 

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JonSwoveland
Occasional Contributor

Thanks Marcelo.  This is disappointing. 

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MarceloMarques
Esri Regular Contributor

@JonSwoveland - I want to clarify that although you cannot change the webadaptor name as mentioned in my reply above, you can change the Portal Service URL if you follow the article below.

How To: Update the Service URLs of Portal Items in a Federated ArcGIS Enterprise Deploymen (esri.com...

| Marcelo Marques | Principal Product Engineer | Esri |
| Cloud & Database Administrator | OCP - Oracle Certified Professional |
I work with Enterprise Geodatabases since 1997.
“ I do not fear computers. I fear the lack of them." Isaac Isimov
JonSwoveland
Occasional Contributor

Oh! Thanks for following-up.  I'm still a bit unclear on what you are saying.  Specifically, when you refer to the "Portal Service URL".  What is the Portal Service URL?

The scenario I am thinking of: 

Current State:

Portal URL: https://host.mydomain.com/portal/
Federated ArcGIS Server Url: https://host.mydomain.com/server/

Target State:

Portal URL: https://host.myNEWdomain.com/portal/

Federated ArcGIS Server Url: https://host.myNEWdomain.com/server/

In the above scenario, the webadapter names have not changed, but Portal's URL, and ArcGIS Server's URL have both changed. 

Thanks again!

 

 

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MarceloMarques
Esri Regular Contributor

@JonSwoveland

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A) For Portal 

Article - How To: Update the Service URLs of Portal Items in a Federated ArcGIS Enterprise Deploymen...

An item’s URL is used to represent web-accessible items, such as map services, stored in ArcGIS Enterprise. For example, a map service can be embedded in ArcGIS Experience Builder using the map service’s URL. In some instances, such as moving services from one machine to another, the item’s URL needs to be updated to reflect the new machine’s hostname.

This article provides two methods used to update the service URLs of portal items in a federated ArcGIS Enterprise deployment.

FYI: Adding a WebContex-URL after Federation - Esri Community

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B) For ArcGIS Server

Configure a reverse proxy server with ArcGIS Server—ArcGIS Server | Documentation for ArcGIS Enterpr...

MarceloMarques_0-1708721302267.png

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C) For ArcGIS Data Store

Solved: Re: GIS Server URL for ArcGIS Datastore - Esri Community

ArcGIS Data Store utility reference—Portal for ArcGIS | Documentation for ArcGIS Enterprise - search for "URL"

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| Marcelo Marques | Principal Product Engineer | Esri |
| Cloud & Database Administrator | OCP - Oracle Certified Professional |
I work with Enterprise Geodatabases since 1997.
“ I do not fear computers. I fear the lack of them." Isaac Isimov
JonSwoveland
Occasional Contributor

Thanks again, Marcelo!

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