Custom Print Service Dynamic Text Not Working After Portal 10.7.1 Upgrade

10-25-2019 06:25 AM
New Contributor II

We recently upgraded our portal from 10.6. to 10.7.1 and I'm having issues with new lines and dynamic text in existing custom print services published in 10.6. The print service is used in an existing ESRI JS API 4.11 print widget. I tried recreating and publishing a new version of the print service but it does the same thing. I have a title block and a note section that is no longer recognizing new lines and instead adds a white square. Example:

This is what it looks like right now

This is what it should look like:

Has anyone else run into this problem and if so what do I need to do to fix it?



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