Collaboration time out

[TL2]

I have multiple workspaces that are timing out.  I have created new workspaces in my collaboration and they too time out once adding a FC.

The request to import replication package on the portal with id 'b33b17fa-348e-4540-b3fb-18af8928fedc' timed out. The job '05a73d26b7e04ccfad215cf7079fd6f4' on portal 'https://mmmm.maps.arcgis.com' timed out.

Anyone else experiencing this?

[LisaDong]

Hi Katherine, yes please go ahead and submit a case. You can reference this community post as well. 

[DavidColey]

Tech support notified me of the fix.  I'm running a scheduled sync at 11:30 - hopefully will work

[DavidColey]

A new collab I set up yesterday to replace an existing failed collab just tested ok - it sync'd its 3 large portal hosted feature layers by reference to our agol.  Now I'm going to test one of my older collabs containing hosted feature layers. 

[DavidColey]

Yes - one of my older collabs did also sync successfully.  I should note again that all my 'production' collaborations are Distributed>Send Content>By Reference>Scheduled Interval.