ArcGIS Server - KMZ Icons

[ToddHenry1]

I have published a map service from ArcMap with many picture symbols to represent my point feature classes.   I then used ArcGIS Server to create the KMZ network link file so I can consume the map service in Google Earth desktop.  However, all of my icons are cutoff so I can't see the entire picture.  If I make the symbol larger, I just lose more of the picture.

The symbols look fine in ArcMap and ArcGIS online, but not in Google Earth with the KMZ.  Is there something I need to do with my initial .png files so they resize correctly in Google Earth.

[ToddHenry1]

There are two other issues, I'm seeing with this KMZ file:

1. One of the layers, uses a star symbol instead of a picture symbol and for those layers the label is really far offset and doesn't move if I change the offset in ArcMap.

2.   I can't change the field order in the pop-up even if I change the Fields property in ArcMap.  My pop-up label includes address information which needs to be an available field, so I would like them at the bottom of my pop-up.

Thanks for any help on these two issues as well.