ArcGIS and Citrix 'local search' issue

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06-15-2015 11:43 PM
DeanHowell1
Occasional Contributor III

One of our users is having a problem with the local search coming up blank.

Doing a quick searching of GeoNet I found a few references to editing the register and reset Internet Explorer settings. Unfortunately these options seem to be assuming that ArcGIS is installed locally,

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Does anyone know what might be the issue or what settings can be changed to make it work in a citrix environment.

Regards

Dean Howell

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4 Replies
WesMiller
Regular Contributor III

Dean,Sorry to here your in a Citrix environment i have it too and it is riddled with work arounds but i am able to do a search see below

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DeanHowell1
Occasional Contributor III

Thanks Wes, I am guessing it must be a local user setting that is

interfering with the search display as it is only happening to one

particular user.

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WesMiller
Regular Contributor III

I talked about with one of the IT guys earlier he seems to think it may be something with that individuals profile

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DeanHowell1
Occasional Contributor III

Yes I think you are correct as when the users profile was reset previously the problem disappeared but has now come back.

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