Héctor Meléndez
Hi Hector, did you get a resolution to this ?- I am seeing a similar problem.
in the portal log I am seeing
SEVERE | The portal has been initialized and configured but is not accessible. The internal portal database does not appear to be running or accepting connections. Restart the portal machine or machines and if the problem persists, contact Esri technical support (U.S.) or your distributor (customers outside the U.S.). | 2020-06-15T07:34:32,287 | Portal Admin | 10.0.1.242 | | 218010 | 9852 |
SEVERE | The portal has been initialized and configured but is not accessible. The internal portal database does not appear to be running or accepting connections. Restart the portal machine or machines and if the problem persists, contact Esri technical support (U.S.) or your distributor (customers outside the U.S.). | 2020-06-15T07:34:31,462 | Portal Admin | 10.0.1.242 | | 218010 | 9852 |
WARNING | The specified path \\FILESERVER\data\arcgisportal\content\1592170018834 does not exist. | 2020-06-15T07:34:01,106 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Failed to import site. Failed to copy the content directory. | 2020-06-15T07:34:00,786 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Import Portal repository failed. Failed to copy the content directory. | 2020-06-15T07:34:00,786 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Failed to copy the content directory. java.lang.Exception: Failed to create destination directory \\FILESERVER\data\arcgisportal\content\items\00c891fe7cbf468fa2dbac37f3216573. | 2020-06-15T07:34:00,784 | Portal Admin | 10.0.1.242 | | 209054 | 9852 |
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I even tried running the importsite command directly from portaladmin using the same source .portalsite file.
SEVERE | The portal has been initialized and configured but is not accessible. The internal portal database does not appear to be running or accepting connections. Restart the portal machine or machines and if the problem persists, contact Esri technical support (U.S.) or your distributor (customers outside the U.S.). | 2020-06-15T09:02:48,372 | Portal Admin | 10.0.1.242 | | 218010 | 9852 |
WARNING | The specified path \\FILESERVER\data\arcgisportal\content\1592175262535 does not exist. | 2020-06-15T09:02:29,85 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Failed to import site. Failed to copy the content directory. | 2020-06-15T09:02:28,893 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Import Portal repository failed. Failed to copy the content directory. | 2020-06-15T09:02:28,893 | Portal Admin | 10.0.1.242 | | 219999 | 9852 |
SEVERE | Failed to copy the content directory. java.io.IOException: An unexpected network error occurred |
the bold SEVERE error is the one that is the cause of failure in the second run.
The source and target environments are 10.6.1 and both in AWS (different accounts)
I have plenty (>100 GB space) left on the destination drive.
I just checked - using the same account as the one running webgisdr, I am able to create new folder (just as had already happened for hundreds of other items.
I am wondering now if the item being restored is incompatible with the target portal.
or maybe - the index on the source portal was not up to date when webgisdr export was run?
and there are entries in the index that dont actually exist as items?