Hi Jonathan
The situation was unplaned, and we couldn't do things in advance.
The host name stayed the same.
We could not stop and start the portal.
The change is one time event and not automatic.
The behavior is that we get the red message, something like 'we could not access any portal. Please contact the administrator'.
The logs were unaccesible, same as portal and portal admin.
It happened several times, for different customers.
Is there a file that holds the IP address, and if we'll change it to the new one, magically everything will work again?
(Right now we don't have site like that, since we had to reinstall as fast as possible).
Thanks
Ofra