Washed out basemaps

[CarolynJohnson]

I was creating a simple map in ArcGIS 10 with point data.  I have tried using Bing Road maps, Open Street maps, they all come back with a washed out, barely see the streets, very little detail etc. My scale is set at 1:160,000 for city area.  Points are perfect and bright. When I print the maps out as a .jpeg or .pdf, they are nearly unreadable. What am I doing wrong?

[JimW1]

Change the Output Image Quality to 4 or 5 (Resample Ratio). Also, try deleting your Bing maps cache. ArcMap does some weird things with rasters in the export engine. There's a few threads floating around with other people going through this pain. I've permanently disabled basemap (Bing) layer caching and that makes the export work fine 99% of the time.