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Unable to publish hosted feature layers to Enterprise Portal v11.2

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07-26-2024 01:46 PM
ChelseaSW
Emerging Contributor

This issue has been going on for a couple months. We have an Esri support ticket open, but we are no close to a solution from when it started. I'm posting here to see if anyone else has had something like this happen or can suggest any other idea.

We are currently unable to publish hosted feature layers to our Portal environment. This applies to data in our production gdb, separate gdbs, shapefiles, etc. Reference layers publish and zipped shapefiles dragged into Portal publish just fine. When we attempt to publish hosted feature layers, the attached error log appears in ArcGIS Pro. I validated all data stores and they always come back with a green checkmark.

This is a shortened list, but so far with Esri we have:

  • uninstalled/reinstalled Data Store and Server
  • Unregistered and registered Data Store
  • Checked SSL certificates
  • Made sure all our URLs point to the same DNS.
  • stopped our Image and Monitor services to see if that was the issue (it was not)
  • restarted the PublishingTools in ArcGIS Server Admin
  • validated that all machines have enough resources
  • validated the federation
  • checked service account permissions

A really weird thing is that I am able to successfully publish a hosted feature layer ONE time around 0800 MT. After that the attached error log keeps appearing.

We are running version 11.2. Prior to upgrading to v11.2, we did not have any issues with publishing. I cannot pinpoint the exact time this issue started, but it was post-upgrade. On v11.1 we did not experience any issues that I'm aware of.

Any help is appreciated, thanks!

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11 Replies
JasonAgatone
New Contributor

Hi there, curious if this was ever resolved? We have been having the same issue for almost a month now, with no ESRI resolution yet (have a case open, but they are having issues solving so far).

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KansasDASC
Frequent Contributor

We also have something similar going on with Enterprise 11.5. We can publish vector data as map image services to our Portal just fine, but when the feature option is checked at time of sharing, it will fail with error "Layer's data source is not supported". I am publishing from a registered data store that other service types publish fine, but not for feature access.

Additionally, if I publish the vector data as a map image service, then go into server manager, I'm allowed to toggle feature access on. It adds a feature service to the REST endpoint, so not sure why doing it from Pro fails.

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