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Unable to acces ArcGIS Entreprise portal machines

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01-05-2023 01:46 PM
Serigne_MomarThiam
Deactivated User

 

 Is someone have any idea about this error .Unable to access ArcGIS Enterprise portal machines. Contact your system administrator.

 

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4 Replies
BillFox
MVP Frequent Contributor

Hello Serigne,

does it work if you hit the ArcGIS Server URLs without going through your web adaptor?

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Serigne_MomarThiam
Deactivated User

Hi BILL thanks ,

Yes it work the URL of ArcGIS SERVER without web adaptor

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BillFox
MVP Frequent Contributor

do you see any warnings in the web browser about not secure, SSL, etc.?

if you can login into ArcGIS Server Manager or Admin endpoint and portal's Admin endpoint, take a look at the web adaptor settings, federation settings, etc. to see if they look like you expect

does the ArcGIS Server WebContextURL and Portal's WebContextURL value look good too?

 

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David_Brooks
MVP Regular Contributor

@Serigne_MomarThiam is this a sudden issue? Did you have access before?

If so, they this curveball, on the web server VM, in an administrator command prompt type GPUPDATE /FORCE


David
..Maps with no limits..
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