Portal Log-In Timeout?

05-20-2019 01:56 PM
Occasional Contributor III

Does anyone know if there is a setting in Portal that automatically logs out a user if they are inactive for a specified period of time? We're using Windows Active Directory for our users to log in.

2 Replies
Occasional Contributor III

The documentation has a helpful guide for setting this parameter. It might not "kick them off," but when they try to use the system it may re-prompt to sign-in. With Active Directory integration, you might not get this prompt, as the system might reach out behind the scenes to generate a new token.

New Contributor II

Good afternoon,

@MichaelSchoelen  I believe this documentation logs out the user from the portal regardless of whether the user is actively using the portal or not. I think, as it happens to me, the intention is to close the portal for a user who has been inactive in the portal for, let's say, 15 minutes. Is there any other parameter apart from the maximum token duration that affects this behavior?

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