Portal for ArcGIS Sign-In Timeout

[SimonSchütte_ct]

What is the default timeout and how to adjust it?
(Why does the Sign in page not auto-refresh if the session has timed out?)
This can be really annoying in really slow setups (e.g. slow remote desktop connections where copy-pasting the password is not possible), if you are not fast enough you need to look up and retype everything.

[Leena_Abdulqader · Accepted solution]

Hey @SimonSchütte_ct, yeah, it is frustrating. This is a known limitation of the current Web Adaptor / Portal login flow; the sign-in page is static, and it does not monitor the session or detect token expiration. 

You can  adjust the Session Timeout in the Portal Admin Directory, Security > Configuration > Update Security Configuration.

{
"maximumIdleTimeMinutes": 60,
"maximumTokenExpirationMinutes": 240
}

After updating, restart Portal to ensure the settings take effect.

What I would recommend for these situations is to type your password in Notepad (on the remote machine) and paste quickly, or use a password manager that integrates with the browser inside RDP.

Hope this helps!