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Migrating users and their credentials to a new portal

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3 weeks ago
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JVig
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Hello,

I have an enterprise portal version 11.1 currently deployed into my production environment, however, it has become unstable and I'm in the final stages of deploying entirely new hardware. I have my new portal up (same version, but I will update manually later) and ready in my dev env, but I'd like to test carrying over the users and their credentials to the new portal. I know how to bring over just the users, but I was hoping to bring their passwords over as well, so this is a seamless transition for our clients. Changing passwords is a fact of life, but I prefer to not force them to do it wherever possible, as they have complained to me on multiple occasions that these are interruptive to their workflows (as it requires them to authenticate on services shared from our portal to theirs which in turn interrupts scripting and their own customers, etc, etc). Our SAML users are fine, but the portal managed built-in accounts do not carry over as easily.

With that, I am wondering if there is a best practice. I don't expect to be able to export their credentials directly, but perhaps, exporting the entire site would work? I've also read that you can sort of merge the two portals together by joining the nodes, but I'm not quite sure how that would work considering I already have two separately federated portal systems - both of which are already highly available deployments.

Any suggestions are welcome!

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