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if I delete an item from portal content folder does it delete it from portal item?

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01-28-2020 11:01 AM
DiegoLlamas
Esri Contributor

Hello,

I have an item in Portal HA 10.7.1 and I  cannot delete it

I found the item at the portal_item folder 

I checked portal logs and server logs and i do not have any error regarding this issue.

My question is, can i delete it from this folder and this will be removed from my content?

regards,

Diego Llamas

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1 Reply
JonathanQuinn
Esri Notable Contributor

No, deleting the item on disk won't delete it from the portal. I'd suggest you reach out to Support to describe the item type you've uploaded so they can log a bug about not being able to delete it. It's seems to be a "Document link" type item, so my assumption is that Portal is trying to figure out what type of item it is to delete, but didn't expect whatever you've uploaded, so it can't delete it.

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