GenerateToken: Invalid username or password even with a valid User

05-03-2016 03:11 PM
New Contributor


I have an web application connected to Portal for ArcGIS and a couple days ago this portal begin to does not accept generate token for LDAP Domains users.

I'm looking for any change in my environment, but as far as I know there wasn't any change in LDAP service or Portal for ArcGIS server.

This is my web application with the error:


The user and password is valid and also I can login with same domain account into the portal directly.


But when I try to use the GenerateToken Rest Service I receive Invalid username or password.


I can generate token with my Administrative acount (arcgis) normaly.


I'm using a non federated Portal for ArcGIS 10.3 with LDAP as Identity Store.

In the same server runs only the Portal for ArcGIS and my WebApp in IIS.

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1 Reply
New Contributor

Hi Guys,

Just for feedback.

I solved the problem updating my Portal for ArcGIS 10.3 to 10.4;

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