Hi Folks,
We recently had to restore the portal following a crash. As such portal is working okay but the members and add-license panels under the Organization tab are failing to load. A bit of sleuthing of the calls behind the scenes indicates the following error is occurring:
{
"error": {
"code": 500,
"messageCode": "DB_600",
"message": "Unable to get user license type.",
"details": [
"Unable to get user license type."
]
}
}
I under the devops have applied the patch about Organization Panel fails to load for general user. Weirdly, however, a viewer user is still unable to see the organization panel.
Does anyone know where does the system stores info on membership e.g., is it stored in the internal postgres db, or some config file?
Thanks a lot in advance.
Sanjay.
