ArcGIS for Portal 10.4 (Final) - Import ArcGIS Pro Entilement

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12-17-2015 06:23 PM
JohnPlunkett
Esri Contributor

Hi there

Has anyone else setup an ArcGIS for Portal 10.4 site and tried to import their ArcGIS Pro Entitlements form the 10.4 License Manager

We are getting this error

{

  "error" : {

    "code" : 500,

    "message" : "Invalid entitlements file. The entitlements file provided is invalid for the application specified.",

    "details" : null

  }

}

The Pro licenses are installed on a License Manager 10.4. (The LM is on the same box as the Portal install)

I have also setup a 10.3.1 site with the Pro for Portal Licenses already imported successfully.

After upgrading to 10.4 we get the same message as well once we try to import entilements

1 Solution

Accepted Solutions
JohnPlunkett
Esri Contributor

Portal for ArcGIS 10.4 Import ArcGIS Pro Entitlements Patch

http://support.esri.com/en/downloads/patches-servicepacks/view/productid/207/metaid/2281

Summary:

Portal for ArcGIS 10.4 Import ArcGIS Pro Entitlements Patch resolves an issue when importing an ArcGIS Pro entitlements file into Portal for ArcGIS 10.4. The specific issue resolved by this patch is described in the introduction section.

Issues Addressed with this patch

  • BUG-000094214 - Unable to import ArcGIS Pro licenses in to Portal for ArcGIS 10.4.

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4 Replies
RamlaShihab1
New Contributor III

hi Johm,

i am facing the same issue , try to use your old json entitlements if you have one it should work. it works with me.

The license manager in 10.4 is not generating the proper file ,

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JohnPlunkett
Esri Contributor

Hi Ramla,

This was a fresh install so I didn't have the option of creating an old JSON entitlement file

Cheers

John

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JohnPlunkett
Esri Contributor

*****Update****

This still applies for Portal for ArcGIS 10.4 Final

BUG-000094214

Esri Case #01721242

If you install a fresh version of ArcGIS Portal 10.4 (Final Release) and attempt to license ArcGIS Pro entitlements following this workflow

http://server.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm

There is an error "Invalid entilements file. The entilements file provided is invalid for the application specified."

If you install Portal 10.3.1 and follow the same workflow the licenses apply correctly.

http://server.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm

If you upgrade your Portal instance from 10.3.1 to Portal 10.4

All Pro entitlements previously applied will remain.-

If you attempt to add licenses you get the same Error shown above. However it doesnt affect what isalready there

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JohnPlunkett
Esri Contributor

Portal for ArcGIS 10.4 Import ArcGIS Pro Entitlements Patch

http://support.esri.com/en/downloads/patches-servicepacks/view/productid/207/metaid/2281

Summary:

Portal for ArcGIS 10.4 Import ArcGIS Pro Entitlements Patch resolves an issue when importing an ArcGIS Pro entitlements file into Portal for ArcGIS 10.4. The specific issue resolved by this patch is described in the introduction section.

Issues Addressed with this patch

  • BUG-000094214 - Unable to import ArcGIS Pro licenses in to Portal for ArcGIS 10.4.
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